Returns & Exchanges
At The Hijab Company, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return and exchange policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Return
Contact our customer support team via email or our online portal with your order number and reason for return within 14 days of delivery.
- 2.Package Your Items
Ensure the hijabs and accessories are in their original condition, unworn, and with all tags attached before placing them back in the original shipping box.
- 3.Ship to Warehouse
Affix the provided return label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.
- 4.Quality Check & Refund
Once our team inspects the returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.